Developing performance measurement frameworks and identifying key management indicators

The reasoning behind the key performance indicator (KPI) definition is the cornerstone of all Business Intelligence projects. What are the management concerns that require measurement? What are the objectives of the indicator? To measure the progress of strategic planning? The impact of business processes optimization? Follow up on customer satisfaction? ADNIA refers to a large and diversified experience of sound methodological processes to converge business objectives into measurable indicators.

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